FAQ

How do I Rent?

1. You will enter the date and time for pick up and drop off. 

2. Browse the inventory and find everything that you would like to put in your order. 

3. Sign in to your account or create one if you don't have one.

4. Pay for your order and then you will get two automated emails giving you more details on what to do next.

Do I need insurance?

Short answer is yes. You will need insurance for most of the items we offer to rent, but with that said there is a POSSIBILITY that we can let you use our insurance for your rental and with that you will be charged an insurance fee. That fee will be a fixed rate at $0.02 per each dollar of the market value of each item that you are renting. If we do not let you use our insurance for your order and you don't have any either then you can purchase a short term insurance policy from www.insuremyequipment.com

Why does an item say its unavailble? 

An item could be marked as unavailable, for many reasons. The main reason could be that someone has already reserved that for the same days that you are asking for it.  

Are there late fees or early pick up fees?

Yes, our business hours are 9am-5pm M-F if you would like to pick up or drop off outside of those hours then a fee will be applied to your order. Fees are subject to change, weekend fees will be more then weekday fees.

Do we deliver?

Yes, we do. There will be a fee attached to it depending on how far our staff has to drive to deliver the order. We can also pick up as well.

How do I rent out your studio space?

If you are interested in renting out our studio space. Please send us an email to rentals@btpps.com, with the dates you are wanting to rent. We can also help with any equipment or crew positions if you need. 

My question isn't answered here.

You can send us questions or concerns to rentals@btpps.com.